Home Barking, Dagenham, & Surrounding Areas Tulasi Medical Centre, Dagenham, suspension extended after fears of ‘patient risk’

Tulasi Medical Centre, Dagenham, suspension extended after fears of ‘patient risk’

Tulasi Medical Centre

Tulasi Medical Centre, Dagenham, RM8, a GP service covering Barking and Dagenham, has been suspended since June 2022 after inspections deemed their quality of care concerningly ‘inadequate’. It has been announced their suspension will continue for at-least a further six months after a re-inspection did not deem their improvements sufficient enough.

Tulasi Medical Centre is run by Dr Ravali Krishna Goriparthi and provides care for over 20,000 people. The practice was urgently suspended as inspectors feared there was a risk to patients. These fears have not been adequately alleviated.

An ‘inadequate’ assessment is the lowest possible rating, and a small percentage of England healthcare services have this rating.

According to Jane Ray, CQC deputy director for London, the proposed changes would not ensure that individuals could book appointments that fit their requirements.

She stated that this was especially evident for individuals who need home visits, and that there was no mechanism in place to prioritise the care and treatment of those with urgent needs.

The Care Quality Commission monitor GPs in England
The Care Quality Commission inspect GPs in England (Image: OC)

Ms Ray added: “There were also other areas that we weren’t assured leaders at Tulasi were managing well.”

“When people needed to be referred to specialist services, they didn’t have effective processes in place so that the referrals wouldn’t be rejected by the hospital.”

“Whilst there were some improvements in how the provider managed safeguarding, particularly for children and young people, we didn’t find processes to ensure safeguarding referrals would be completed consistently or when they were required.”

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“Inspectors were still receiving historical negative feedback from people regarding the care and treatment at the surgery and didn’t have assurance that there were plans in place to ensure people would be treated with kindness or compassion.”

“Tulasi Medical Centre will be observed indefinitely – at this time – according to the CQC, and the suspension will not be removed until it is confident that anyone undergoing surgery “will receive safe, effective care and treatment.”

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